Privacy policy

Robot hire- privacy
Robot hire- privacy




This is the website of Robots Direct it is wholly owned by Iain Londesborough BSc and Lontec

Iain Londesborough is the Data Protection Officer for Robots Direct and is responsible for all data

If you have any questions or concerns about this policy or website, please email

This policy was updated May 2018

Please see


Robots Direct takes appropriate measures to safeguard the information it holds from unauthorised access or improper use.  We have a strict internal policy which all members of staff must abide by.


You have a right to see the information that we hold about you and you have the right to be forgotten

If you wish to see any information held on you or you or if you wish to be forgotten then email  is protected by HTTPS

All the information we receive about you is in accordance with the Data Protection Act 1998.  This information is used to process your order and to develop a better online relationship and service.  This information includes:

• Your name
• Your address and telephone number
• Your email address
• Your card details

Robots Direct will never collect sensitive personal data about you.

At Robots Direct, customers are our business.  It is our business to protect the privacy of the customer.

We do not send random marketing emails to personal email addresses (spam).

Information supplied to Robots Direct will not be: Auctioned, sold, lent or otherwise divulged to any third party. Customers confidentially will be maintained at all times in your dealings with Robots Direct.

As a customer of Robots Direct you have the right to see information held about you, and have it corrected if it is wrong.

Security Policy

 As of May 2018 the eCommerce (selling direct to the public) element of this site Robots Direct is not operational at this time

It is our intention to enable the ecommerce element of this site in due course – any products listed at his time are purely for visual representation

Robots Direct at present gain revenue from Robot Hire and Educational services – again this policy will be updated

When buying from Robots Direct you can be assured that your transaction is safe and secure at all times.

All transaction information passed between Robots Direct and is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.

Data breaches

If we have a data breach, then we will inform you within 72 hours and sort out the situation

Again please email   if you have any concerns

Newsletters and email sign ups

Robots Direct take the permission to use your details very carefully its only between you and us and not anyone else!

Again if you are not happy i.e. receiving emails that you didn’t ask for then please email and he will sort it

Our recipient lists are stored by MailChimp.
MailChimp – all data is stored on a secure server in the USA for the purposes of email newsletter distribution. Under the terms of their Private Policy, they endeavour not to, under any circumstances, contact people on our lists, market to people on our lists, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint  or other communication directly from an individual on one of our lists. If you would prefer that your data is not stored in this manner, you have the right to opt out from further communications at any point.