| Robots Direct takes appropriate measures to safeguard the information it holds from unauthorised access or improper use. We have a strict internal policy which all members of staff must abide by.
YOU HAVE THE RIGHT TO BE FORGOTTEN
You have a right to see the information that we hold about you and you have the right to be forgotten
If you wish to see any information held on you or you or if you wish to be forgotten then email iain@robotsdirect.co.uk
www.robotsdirect.co.uk is protected by HTTPS https://en.wikipedia.org/wiki/HTTPS
All the information we receive about you is in accordance with the Data Protection Act 1998. This information is used to process your order and to develop a better online relationship and service. This information includes:
• Your name
• Your address and telephone number
• Your email address
• Your card details
Robots Direct will never collect sensitive personal data about you.
At Robots Direct, customers are our business. It is our business to protect the privacy of the customer.
We do not send random marketing emails to personal email addresses (spam).
Information supplied to Robots Direct will not be: Auctioned, sold, lent or otherwise divulged to any third party. Customers confidentially will be maintained at all times in your dealings with Robots Direct.
As a customer of Robots Direct you have the right to see information held about you, and have it corrected if it is wrong.
Security Policy
As of May 2018 the eCommerce (selling direct to the public) element of this site Robots Direct is not operational at this time
It is our intention to enable the ecommerce element of this site in due course – any products listed at his time are purely for visual representation
Robots Direct at present gain revenue from Robot Hire and Educational services – again this policy will be updated
When buying from Robots Direct you can be assured that your transaction is safe and secure at all times.
All transaction information passed between Robots Direct and is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.
Data breaches
If we have a data breach, then we will inform you within 72 hours and sort out the situation
Again please email iain@robotsdirect.co.uk if you have any concerns
Newsletters and email sign ups
Robots Direct take the permission to use your details very carefully its only between you and us and not anyone else!
Again if you are not happy i.e. receiving emails that you didn’t ask for then please email
iain@robotsdirect.co.uk and he will sort it
Our recipient lists are stored by MailChimp.
MailChimp – all data is stored on a secure server in the USA for the purposes of email newsletter distribution. Under the terms of their Private Policy, they endeavour not to, under any circumstances, contact people on our lists, market to people on our lists, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of our lists. If you would prefer that your data is not stored in this manner, you have the right to opt out from further communications at any point.
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