Privacy policy

 

Robots Direct takes appropriate measures to safeguard the information it holds from unauthorised access or improper use.  We have a strict internal policy which all members of staff must abide by. 

All the information we receive about you is in accordance with the Data Protection Act 1998.  This information is used to process your order and to develop a better online relationship and service.  This information includes:

• Your name
• Your address and telephone number
• Your email address

• Your card details

Robots Direct will never collect sensitive personal data about you.

At Robots Direct, customers are our business.  It is our business to protect the privacy of the customer. 

 We do not send random marketing emails to personal email addresses (spam).

Information supplied to Robots Direct will not be: Auctioned, sold, lent or otherwise divulged to any third party. Customers confidentially will be maintained at all times in your dealings with Robots Direct.

As a customer of Robots Direct you have the right to see information held about you, and have it corrected if it is wrong.

Security Policy

Robots Direct are accreditated registered members of 

Safebuy is supported by the UK Government and is also supported by the Institute of Directors. When buying from Robots Direct you can be assured that your transaction is safe and secure at all times.

Your payment will be processed by , a leading UK payment service provider (VeriSign secured).  You can be assured that by using our online ordering system we will not have access to personal card details at any time as they are securely routed to your card issuing bank for instant verification and payment approval.

 All transaction information passed between Robots Direct and  is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.